Communication Is Key for Our Customers and Partners
We never want to assume that our customers and partners automatically know where to find what they need. It’s easy for companies to tell their customers to simply “go to our website” to find something. After having real conversations with our customers and partners, we understand that we need to take it one step further. Instead of telling our customers and partners to just go to our website, we created a helpful “Resources” page that has unique links and descriptions for things they would be looking for.
On this useful page, customers and partners can easily see how to upgrade their products to the current release of Cincom Smalltalk Version 9, promote customer and partner offerings for resale and add value for their companies. They can also find customer and developer programs and services, videos, tutorials and places to subscribe to helpful periodicals like the Cincom Smalltalk Resolutions newsletter.
Have you tried to locate something on our website and found it to be difficult to find? Let us know how we can make it easier for you by contacting us here.
Customers and Partners, We Are Listening
Listening is one of the greatest components of effective communication. Maybe what we share each month in this newsletter is not enough, or you would like to see different information. We are here to listen! As a customer or partner, do you have any feedback for our team? Is there some content or information you would like to see on our website, on our social platforms or in our newsletters and periodicals?
Please send your comments or suggestions to the Cincom Smalltalk Product Team at CSSTARTeam@cincom.com.