Customer Support

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Visit Cincom SupportWeb® for immediate support.
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Visit Cincom Resolutions Portal to access the Resolutions Portal.
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Email Kimberly Thomas if you are having a problem with SupportWeb or the Support Resolutions application.
Cincom Smalltalk Release |
ObjectStudio® Release | VisualWorks® Release | Support Level |
Effective Date |
2104 (Major Release | 9.1 | 9.1 | Active | 4/2021 |
2011 (Maintenance Release) | 9.0.1 | 9.0.1 | Sustained Active | 4/2021 11/2020 |
2003 (Major Release) | 9.0 | 9.0 | Sustained Active | 11/2020 3/2020 |
1904 (Maintenance Release) | 8.9.2 | 8.3.2 | Sustained Active | 3/2020 4/2019 |
1804 (Maintenance Release) | 8.9.1 | 8.3.1 | Sustained Active | 3/2020 4/2018 |
1709 (Major Release) | 8.9 | 8.3 | Sustained Active | 3/2020 9/2017 |
1702 (Maintenance Release) | 8.8.1 | 8.2.1 | Retired Sustained | 4/2021 9/2017 |
1608 (Major Release) | 8.8 | 8.2 | Retired Sustained | 4/2021 9/2017 |
1604 (Maintenance Release) | 8.7.1 | 8.1.1 | Retired Sustained | 3/2020 9/2017 |
1508 (Major Release) | 8.7.0 | 8.1 | Retired Sustained | 3/2020 9/2017 |
Cincom ObjectStudio
ObjectStudio Version 9.1Platform | Version | 32-bit VM | 64-bit VM |
---|---|---|---|
Windows x86 | Windows 10 | Yes | N/A |
Windows x64 | Windows Server 2016, 2019, Windows 10 | Yes | No |
Cincom VisualWorks
VisualWorks Version 9.1Platform | Version | 32-bit VM | 64-bit VM |
---|---|---|---|
Windows x86 | Windows 10 | Yes | N/A |
Windows x64 | Windows Server 2016, 2019, Windows 10 | Yes | Yes |
Mac OS X | 10.13.x – 10.15.x | Yes | Yes |
Solaris | 10, 11 | Yes | Yes |
AIX | 7.x | Yes | Yes |
Linux x86 | Linux kernel version 2.6 or later GNU glibc version 2.12 or later libx11 1.6.4, zlib 1.2.3 (RHEL 6.0 equivalent) | Yes | Yes |
Linux ARM (Raspberry Pi) | libc6 / glibc 2.19, libx11 1.6.2, zlib1g 1.2.8 | Contributed (unsupported) |
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