Desjardins

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Desjardins General Insurance Group (DGIG) is one of the largest and most successful insurance companies in Canada. Through its subsidiaries, DGIG delivers car and home insurance products directly to consumers, small businesses and partner groups. As part of a $1.4 billion organization, DGIG has been in business for over sixty years and has over four thousand employees serving 1.6 million customersin Quebec, Ontario and Alberta. They have one of the highest customer-service ratings in the industry, so naturally they wanted to ensure their competitive edge. Desjardins has been using Smalltalk since 1998. When their Claims Application needed an upgrade, they called Cincom Professional Services.