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Cincom is one of the largest commercial providers of Smalltalk, with twice as many customers and partners as other commercial providers.

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“How do I opt-in or re-subscribe so I can receive the Personal Use License (PUL) download email?”

10.14K views"How do I...?" PUL FAQs
Due to the new privacy laws associated with GDPR, we are unable to send any emails, including the download email for the PUL of Cincom® ObjectStudio® or Cincom® VisualWorks®, without your consent. Whether you remember doing this or not, if you have previously unsubscribed from receiving emails from Cincom Smalltalk™ and have tried to request a copy of the PUL, our system will not deliver the email to you. There are two steps you’ll need to do to resolve this:
  1. First of all, you need to get opted back in to the system. The easiest way to do this is to go to the Cincom Smalltalk Digest form: and enter your email address and name. Once you do that, you should see a message saying that you are unsubscribed and will be given a link to click in order to re-subscribe. That should send you an email that will allow you to re-subscribe to our system. NOTE: DO NOT USE THE PUL DOWNLOAD FORM FOR THIS STEP.
  2. Once you’ve done this, you should be able to go back to the PUL form and fill it out again to receive the download link:
We do realize this is a bit of an inconvenience, however, your privacy is important to Cincom.  We have taken great strides to protect your data and respect your subscription desires. Please let us know if you have any questions or need further assistance by emailing the Cincom Smalltalk Product Team at
Jeremy Jordan Changed status to publish January 3, 2019