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What Security Changes Are Coming to Cincom’s FTP Site?

Posted on in Categories Cincom, Support

What Security Changes Are Coming to Cincom’s FTP Site?

Cincom completed another step in strengthening the security of its site. On October 1, 2021, the secure FTP protocols SFTP and HTTPS will be in effect. Here are the ways to make a smooth transition:

  1. When using an FTP client application, make sure to choose the secure FTP option. 
    • You may need to enter s in the host field.
    • Enter your Cincom-provided FTP user name and password in the client application.
  2. When connecting to via a browser to download fixes or resolutions, use the following syntax:

s or

Depending on your browser, you will be prompted to open an FTP client app, or an FTP client will open. Refer to the information in item 1 above.

Your user name and password will not change. 

Contact for help with using SFTP or for requesting login credentials.