Cincom Smalltalk is and will remain
our central development environment in the near future.

Margit Steinmayr, CEO, Steinmayr Net Intelligence GmbH

User Portal

Customer Services

Even experienced Smalltalkers need help from time to time!  You don’t need to go it alone. Call Cincom Professional Services – your performance partner with over 40 years of maximizing productivity through services and support.  You can contact Jim Hazel, Manager, Cincom Consulting Services, at (513) 612-2118. Get more information on product upgrades, mentoring, troubleshooting, performance enhancements, migrations and more.

Customer Support

Cincom would like to make our Smalltalk customers aware of the support status for our products. In general, the current release of a product is supported as per the License Agreement and Schedule of Products that you have.  If you are a supported customer, please check your monthly resolutions newsletter for updates on patches and new VMs. If you are a supported customer and aren’t receiving the newsletter, send a request to Kimberly Thomas. If you are using the non-commercial product, then look for announcements in the vwnc mailing list.
  • For more information about support, click here.
  • For monthly coaching sessions from Support, click here.
  • For customers wishing to request a maintenance release, click here.
  • To view the monthly Cincom Smalltalk Resolutions archive, click here.

Customer Education Services

Cincom Education Services provides quality education to our customers to aid them in the performance of their duties. The improved performance of our students is our primary goal. Learn more about Cincom Smalltalk Education Services.

Customer Product Surveys

Our product surveys help us get valuable information about our products and usage from our customers. Learn more about these surveys.

Contributed Components

In this section, customers and users can find all of the contributed components available with our current product offerings. Learn more about these components and download them.

Reserved NameSpaces

In this section, customers and users can view the list of reserved top-level NameSpace names in VisualWorks 5i and subsequent releases. Learn which NameSpaces are taken.