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Cincom Expert Access - December 20, 2006

December 20, 2006 10:55:52.873

So Now This Is Christmas ... What Have You Done?

Some things to consider ...

by Steve Kayser, Cincom Systems

Have you considered how precious and fleeting each moment is? How each breath is an amazing blessing extending our existence on this blue-green magical orb called earth?

An earth that travels through space at over 1,000 miles per hour and moves around the sun at 67,000 miles per hour?

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Question: We’ve worked incredibly hard on bettering our customer experience – making sure we have the right product available at the right time and at the right price. We want our customers to “trust” that we’ll deliver – quickly. Are there any studies or metrics that discuss “trust” as a valuable differentiator?

Answered by: Louis Columbus, Cincom Systems. “Yes. And when you say ‘trust’ ... think speed. And think right now.”


 
 

Find, acquire and retain customers.

Teamwork for Success ... but a Team of Rivals?

An interview with Doris Kearns Goodwin
by Nettie Hartsock – Expert Access contributor
 

Five Strategies to Energize Growth

Strategic growth wisdom for entrepreneurial leaders (video)
by Lisa Nirell, Nirell & Associates
 

The Psychology of the Customer Experience

Get in their comfort zone
by John Todor, The WhetstoneEdge, LLC
 

Creating an Execution-Based Culture

Five questions: Do you measure up? (PDF)
by Bob Prosen, The Prosen Center for Business Advancement
 

Seven Tips for Effective Sales Performance Management

Gonna make your number? ... Wrong!
by Phyllis Roteman, President, The Loyalty Group
 


There Can Be Only One (at least we think so)
Lean Enterprise Solutions to Accelerate Operational Excellence

 

Integrate. Automate. Maximize operations for bottom-line results.

You Only Go Live Twice

Y2K and the stage for craziness
by Lou Washington, Cincom Systems
 

No Schedules. No Meetings ... You Call This Work?

Smashing the tick-tock clock
from Business Week
 

Top 10 IT Predictions from Nucleus Research

The bottom line
from Nucleus Research
 

The Best and Worst of B2B Website Design

An eye-opening study
by Alan Webber, Forrester Research
 

How do YOU work in the new workplace?

Share success stories of pushing the technology envelope.
Tell about the creative use of software in your organization.
Enter to win a new Palm Treo 680.

 

Deliver business-critical information to anyone, anytime, anywhere.

How to Turn Boring Features into WiifM (What’s in it for Me) Benefits

Effective copy takes effort and common sense
by Denny Hatch – Business Common Sense
 

RSS – The Business Case

Increases traffic and search engine rankings (PDF)
by Rok Hrastnik - MarketingStudies.net
 

If It Doesn’t Sell, It Isn’t Creative – and Other Ogilvy Truisms

Insightful quotes for us marketing folks
by David Garfinkel – World Copywriting Newsletter
 

The Transformation of the Web

How the information we consume is shaped
by Josef Kolbitsch and Hermann Maurer – Journal of Universal Computer Science
 


posted by Steve Kayser