Smalltalk and ObjectStudio
have enabled us to build a true small-business framework which we can reutilize and tailor for each new customer context.

Serge Lehmann, EBC Informatique Project Manager

Customer Support

Cincom would like to make our Smalltalk customers aware of the support status of our products. In general, the current release of a product is supported as per the License Agreement and Schedule of Products that you have.  If you are a supported customer, please check your monthly resolutions newsletter for updates on patches and new VMs. If you are a supported customer and aren’t receiving the newsletter, send a request to Kimberly Thomas.
  • Email Kimberly Thomas if you are having a problem with SupportWeb or the Support Resolutions application.

PLEASE NOTE: VSE (all versions), Cincom® ObjectStudio® 8.6.x, and Cincom® VisualWorks® 8.0.x and earlier releases are now at the “Inactive” Support Level

Cincom Smalltalk Release

ObjectStudio Release VisualWorks Release

Support Level

1804 (Maintenance Releases) 8.9.1 8.3.1 Active
1709 (Major Release) 8.9 8.3 Active
1702 (Maintenance Release) 8.8.1 8.2.1 Sustained
1608 (Major Release) 8.8 8.2 Sustained
1604 (Maintenance Release) 8.7.1 8.1.1 Sustained
1508 (Major Release) 8.7.0 8.1 Sustained
1504 (Maintenance Release) 8.6.1 8.0.1 Inactive
1409 (Major Release) 8.6.0 8.0 Inactive

Cincom ObjectStudio

ObjectStudio Version 8.9.1
Platform Platform 32-bit VM 64-bit VM
Windows x86 Windows 7, 8.x, Windows 10 Yes N/A
Windows x64 Windows Server 2008 R2, 2012,  2016, Windows 7, 8.x, 10 Yes No
 

Cincom VisualWorks

VisualWorks Version 8.3.1
Platform   32 bit vm 64 bit vm
Windows x86 Windows 7, 8.x, Windows 10 Yes N/A
Windows x64 Windows Server 2008 R2, 2012, 2016, Windows 7, 8.x, 10 Yes Yes
Mac OS X 10.9.x – 10.12.x Yes Yes
Solaris 10, 11 Yes Yes
AIX 7.x Yes Preview
Linux x86 Glibc 2.5, libx11 1.0.3, zlib1.2.3 (RHEL 5.4 equivalent) Yes Yes
Linux PPC Glibc 2.5, libx11 1.0.3, zlib1.2.3 (RHEL 5.4 equivalent) Yes Yes
Linux ARM (Raspberry Pi) libc6 / glibc 2.19,  libx11 1.6.2, zlib1g 1.2.8 Preview