Frequently Asked Questions (FAQ)
I’m a customer looking to order the current version of Cincom Smalltalk. Where do I go?To order your current version of Cincom® ObjectStudio® or Cincom® VisualWorks®, visit our Customer Product Request Form at http://www.cincomsmalltalk.com/main/users/support/customer-product-request/ and fill out the form. Be sure to have your current customer number when filling out the form.
As a customer, where do I request older versions of Cincom Smalltalk?Visit http://www.cincomsmalltalk.com/main/users/support/customer-product-request/ and in the “Delivery Options” section, select “Other” and type in the version you need.
How do I subscribe to Cincom Smalltalk Resolutions?You can subscribe in one of two ways:
- Next time you request the product, be sure to leave the “Opt In” checkbox checked and you will automatically be enrolled on the membership list.
- Email Kimberly Thomas at email@example.com, verify your customer number and ask to be put on the membership list.
Where do I find the support status of past versions of Cincom Smalltalk?Visit the Customer Support page to see the status at http://www.cincomsmalltalk.com/main/users/support/
Where can I find tutorials and other guidance for using Cincom Smalltalk?
- You can find a large selection of tutorials, covering Common Tools, Cincom ObjectStudio, and Cincom VisualWorks by visiting http://www.cincomsmalltalk.com/main/community/resources/tutorials/
- You can also find the popular Hidden Gems Screencast produced by our Product Manager, Arden Thomas. The purpose of the Hidden Gems Screencast is to make developers who use Cincom Smalltalk aware of the useful abilities of the products that may not be obvious. You can see the Hidden Gems by visiting http://www.cincomsmalltalk.com/main/community/resources/videos/