Smalltalk

Cincom Holiday Support Coverage

On December 9, 2011, in Support, by Jeremy Jordan

The support staff is on call and will respond to you in a timely fashion for all urgent matters.

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Smalltalk

Cincom Smalltalk™ Support—Dedicated to Making the New Fiscal Year Even Better

On October 6, 2011, in Smalltalk, Support, by Jeremy Jordan

Cincom has just completed its 43rd year, and it’s starting a brand-new one. It is at this time that we take a look at how to we can make this new year even better.   We’d like to start the new year off by letting you know about the resources that are available for supporting Cincom [...]

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The Smalltalk Community

Store – Chaining Multiple Records

On August 2, 2011, in Support, by Jeremy Jordan

Resolution 99975 corrects two methods to restore the correct “chaining” of multiple records in the TW_Blob table.modifies.

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The Smalltalk Community

Cincom Smalltalk Support Tidbits

On July 12, 2011, in Support, by Jeremy Jordan

Here are some interesting tidbits of information from Cincom Smalltalk Support that you might find useful.

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The Smalltalk Community

Debugging “doesNotUnderstand:”

On June 22, 2011, in Support, by Jeremy Jordan

The error “Fatal error: No method found for doesNotUnderstand:” is a fatal error. That means when it occurs, the program will terminate.

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The Smalltalk Community

Memory Debugging Technique

On May 17, 2011, in Support, by Jeremy Jordan

The Memory Monitor tool has a [MAP] button.  If you have the advanced tools loaded, [MAP] resolves to the Multi-Allocation Profiler.  Clicking on the button toggles the MAP.  Every second time you click on it, you will get the MAP’s report, and you can use that to track down unnecessary garbage creation. In addition, the [...]

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The Smalltalk Community

Good News: Resolutions Resolved in the Upcoming Cincom® VisualWorks® 7.8 Release

On March 25, 2011, in Support, by Jeremy Jordan

There are many resolutions addressed in the upcoming release of VisualWorks 7.8.

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The Smalltalk Community

The Resolution Evolution

On January 21, 2011, in Support, by Jeremy Jordan

We have heard you, and now we are taking action to make it easier to manage the resolutions that impact your Cincom® ObjectStudio® or Cincom® VisualWorks® image.

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Be coached by Cincom Smalltalk Technical Support.

Support Coaching Session 3: Resolution Intensive (Not Just Any New Year’s Resolution)

On December 14, 2010, in Support, by Jeremy Jordan

This coaching session discusses resolutions that are designed to handle a single, specific problem.

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Be coached by Cincom Smalltalk Technical Support.

Support Coaching Session 2: Upgrade versus Migration

On November 9, 2010, in Support, by Jeremy Jordan

This coaching session is about determining if you are upgrading or if you are migrating your application.

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