I'm fully expecting to get Smalltalk - and more specifically, VW and OS - critiques from readers and users. If they aren't happy, I want to know why. As to "caring about performance" with regards to graphics in the kernel - I'll remember that next time I set up a web server; you just gave me another reason to make sure that I use Linux, Unix, or FreeBSD instead of Windows for any critical server task. If MS thinks that game performance is more relevant than uptime, there's very little else that I need to know. With respect to Word, go look for other complaints - I'm hardly the only one that has problems with bullets and numbering.