No day starts well when you have a surprise phone conference at 8 AM. Through some glitch of our email system, I got the message about it at 4 AM (amazing - I wasn't awake for it :) ). So there I was, getting coffee and breakfast (and getting ready to take my daughter to drama camp) with my phone ringing. The first time, I figured "let it go to voice mail". The second time, I was still groggy, so I had the same thought.

Then it switched to my cell phone, so I figured I'd pick up. One groggy conversation later, and I was on a conference call with a customer. I hope I sounded more awake than I felt. t didn't help that Windows updated itself last night, so I had to wait for it to start up before I could access an email with crucial information.

Man, I need more coffee :)