You (don't) get what you pay for
ARmadgeddon has some interesting points about the data that analyst firms (Gartner is the main one talked about, but the point is universal) base their decisions on. The bottom line - it's a thin reed. Plenty of good take aways, but here's a really good thing to keep in mind:
Another issue is that data points are limited to clients of the analyst firms. Gartner’s CEO has stated that Gartner has only 15% of the possible end user market at companies. Does Gartner’s or Forrester’s client base represent a statistically valid sample of the overall IT buyer market?
The client base is also self selecting, which creates problems of its own. So - the question you want to ask yourself is this: Are the answers you get back worth what you pay for them?
